Margaret’s story

Margaret suffered injuries as a result of negligent treatment whilst a resident at a care home. She sadly passed away and her daughter pursued a claim on her behalf.Barratts Solicitors were instructed by the daughter of Margaret who had passed away at the age of 97, while she was a resident at a care home. Margaret suffered from dementia, Type II diabetes and ischaemic heart disease.

Margaret’s daughter was concerned that her mother had not received the appropriate treatment at the care home. She felt that this had led to Margaret suffering from a fracture to the right humerus. She also developed pressure sores on her heels, shin and sacrum. Sadly, Margaret then developed septicaemia as a result of the pressure sores.

Margaret’s daughter had made a formal complaint against the home. They acknowledged that they had provided an unacceptable standard of care and there were problems with the attitude and understanding of staff. Emma Zukowska, acted for Margaret’s daughter and she secured an admission of liability from the care home. They agreed that Margaret would not have had a fracture if she had received better care. They also accepted that staff might have been able to prevent Margaret’s pressure sores. The home did not accept that Margaret’s death was caused by their negligence.

The care home agreed to pay compensation for Margaret’s pain and suffering.